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Inspection & Playground Maintenance

Our Playground Maintenance & Inspection Department Will Continue To Look After Your Equipment For Years To Come

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About Our Services

We can carry out a range of repairs on your Creative Play, playground equipment.

Our Playground Maintenance & Inspection Department will continue to look after your equipment for years to come. We ensure that a yearly Playground Maintenance & Inspection is completed and any required replacements are made.

All Playground Maintenance & Inspections are carried out by a trained RPII (Register of Playground Inspectors International) qualified inspector.

All playground equipment meets with the British and European standards BSEN 1176 for Playground Equipment.

Contact our customer service department for further details on 01244 375627 or email us at [email protected].

If you need to contact us about a repair please complete our Repair Request Form.

Creative Play Delivery Vans

It doesn’t stop there….

All of our customers receive a comprehensive O&M Manual (Operations & Maintenance Manual) upon completion of their installation / delivery. The manual has been designed to assist with the ongoing maintenance of your playground equipment and includes information such as:

  • Guarantees Information
  • Guidance on various elements of maintenance and aftercare, allowing you to assist with the longevity of your equipment
  • Templates and user guide examples
  • Details about our Maintenance Packages – you can read more about these below…

Inspection Service - Option 1

Package One – Operational Inspection and Service

Price from £295 plus VAT – (depending on size of area)

  • Thorough operational inspection and service of Creative Play equipment
  • Renewal of worn moving parts and full report (Includes quotation for chargeable works)
Outdoor Classroom

Inspection Service - Option 2

Package Two – Annual Inspection and Service

Price from £495 plus VAT – (depending on size of area)

  • Thorough operational inspection and service of Creative Play equipment
  • Renewal of worn moving parts and full report (Includes quotation for chargeable works)
  • Annual inspection of entire play area by an Independent RPII inspector together with full report.

Why not view our Guarantees & Materials page for more information.

Playground Swings

Contact Us

We’re here to help, so why not speak with one of our expert team members, then we can both advise on the best solutions for your area as well as how to maximise your budget to get you the best playground equipment possible.

At Creative Play, our mission extends far beyond providing exceptional products – it encompasses creating a lasting relationship with each and every one of our customers.

As the Aftersales Manager, one of my primary objectives is to ensure that your experience with Creative Play doesn’t end with your purchase. Our dedicated aftersales team is here to address any queries, concerns, or assistance you may require. Your happiness is our priority, and we will go to great lengths to make sure you are fully satisfied with your experience.

I understand that life is full of unexpected twists, and sometimes, challenges arise. If you encounter any issues with our products or services, rest assured that we are here to promptly and effectively resolve them. Your trust in us is paramount, and we aim to reinforce that trust by being transparent, responsive, and dependable.

Claire, Creative Play Aftersales Manager 

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Repair Request Form

We can carry out a range of repairs on your Creative Play playground equipment. If you need to contact us about a repair please complete our Repair Request Form below. (Please complete as much as you can, don’t worry if you do not have all details to hand, but please attach photos).

Repair Information

DD slash MM slash YYYY
Your Order Number can be found on your Sales Order Acknowledgement or Completion Certificate, signed to confirm the completion of your installation.
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    Contact Information

    Correspondence Address

    PO Box 707,
    Mold,
    Flintshire,
    CH7 1FG

    Delivery Address

    Creative Play, Tilston Court
    Units 3A-3C
    Borders Industrial Park
    River Lane
    Saltney
    Chester
    CH4 8RJ