Playground Equipment FAQ’s

Yes. Whether you’re planning a new school playground, or installing playground equipment for a holiday park or visitor attraction, one of our playground advisors will visit your site to assess the area and discuss the most suitable options for your space.

Following the visit, our advisor works closely with our design team to create a detailed proposal, including a 3D design, full product specification, and a tailored quotation.

Yes, we do.

At Creative Play, we’ve helped many customers explore funding options and connect with suitable funding providers, as well as develop ideas to support their playground projects. We have two funding guides avaliable: 

• Education Funding Guide
• Local Authoirty & Comminity Groups Funding Guide

To find out more, or to start your funding journey, please visit our funding guides and downloadable resources, or get in touch with our team for advice on how we can support your playground equipment project.

Creative Play has been designing and building outdoor play areas since 1991, delivering more than 10,000 playground installations across the UK. Prior to this, the company manufactured playground equipment for pubs and breweries, making us one of the longest-established businesses in the industry.

Our decades of experience reflect not only our financial stability and commitment to quality, but also the confidence we have in our products. When we offer a 20-year guarantee on our timber, it’s backed by years of proven performance and expertise you can trust.

At Creative Play, we use high-quality materials and offer some of the longest guarantees in the industry.

Most importantly, our long-standing presence in the sector means you can be confident that we will continue to support and honour these guarantees should any issues arise.

For full details of our guarantees, please click here.

Yes, all of our installation teams are DBS (CRB) checked when they join us.

Our teams are highly experienced in working across schools, pubs, visitor attractions, and local authority parks, and fully understand the importance of maintaining the highest standards of health and safety, as well as operating in a professional and appropriate manner on every site.

All of our playground equipment is designed to be long-lasting and durable, built to withstand regular use in a range of environments.

We also offer an annual maintenance inspection service, which includes the replacement of any worn or moving parts where required.

Full details of our maintenance packages and after-sales support can be found here.

You can view and download our full brochure’s on our brochure page. 

We also offer a range of sector-specific and product-focused brochures to help you find the most relevant information for your project.

If you would prefer a printed copy, please send your details to [email protected] and we’ll be happy to post one out to you.

We’ve made it quick and easy to browse and order our free-standing equipment online.

Simply explore the products in our online shop, add your chosen items to your basket, enter your details, and place your order. From there, we’ll take care of the rest.

Find out more here: https://creativeplayuk.com/shop-now-home/

We will always work with you to achieve your preferred installation timeline. Demand for school playground equipment is often highest during school holidays, so this can be a particularly busy period for us. We operate on a first-come, first-served basis, with installation typically commencing within 4 weeks of order.

If installation outside of school holidays is possible, lead times can often be much quicker. As we manufacture all of our playground equipment in-house, we are able to control production schedules without relying on third-party suppliers.

Playground safety surfacing can often be installed within 1 week of order, as it does not require manufacturing. As with any construction project, installation timelines may be affected by weather conditions.

Installation times can vary depending on the size and complexity of your project. As a general guide, most playground equipment and safety surfacing installations are completed within 1–2 weeks.

Smaller projects may take just a day or two, while larger schemes can take longer. Once your order is placed, our installation team will talk you through the process and provide a clear indication of timescales.

Before work begins, one of our surveyors will visit site to review the project with you and ensure everything runs smoothly, with no unexpected surprises. Please note that installation, particularly safety surfacing, can be affected by weather conditions.

Over the past 20+ years, Creative Play has installed playground equipment at more than 10,000 locations across the UK, including schools, holiday parks, nurseries, parish council parks, pubs, and visitor attractions.

With such a wide national footprint, there’s often a project we’ve delivered within just a few miles of you — and very often even closer.

Absolutely, we can remove any existing play structure as part of a new playground project.

We can also provide costs for the safe removal and responsible disposal of existing playground equipment and surfacing, ensuring a smooth transition for your new installation.

This depends on a number of factors, but as a general rule, an impact-absorbent surface should always be provided.

In some cases, this can be achieved with well-maintained grass (up to a CFH of 1.5m). However, where equipment is installed on tarmac or other hard surfaces, we would always recommend the installation of a playground safety surface.

For tailored advice, our experienced playground advisors will be happy to assess your site and advise whether safety surfacing is required for your project.

Yes, our playground equipment can be installed in a wide range of locations.

However, our products are designed for commercial use and are built to meet BS EN standards, meaning they are larger, more robust, and typically more costly than standard residential play equipment.

Our range of playground equipment includes everything from compact play panels and sensory products, through to large tower systems and climbing frames.

Most of our equipment, including trim trails and tower systems, requires an appropriate operating area to ensure compliance with safety standards.

Full technical details, dimensions, and layout diagrams are available on all product pages. Alternatively, our team will be happy to provide further guidance if needed.

There are several ways to personalise your playground project to suit your desired look and identity.

For example, you can choose the colour of our Playtec panels to complement school uniforms, or incorporate your school crest or company logo for a bespoke finish. This level of customisation can also be achieved through inlaid surfacing designs and colour schemes.

In addition, our fully modular tower systems, including the Jigsaw range, allow you to take control of the design process and create a bespoke layout tailored to your exact requirements. There are many ways to make your play area truly unique.

Yes. Many of our sports and fitness products are specifically designed to meet the needs of teenagers and adults. This includes our metal and timber outdoor gym equipment, Multi-Use Games Areas (MUGAs), goal ends, and sports panels.

We also offer a wide range of outdoor classrooms, shelters, and seating solutions suitable for users of all ages, helping to create inclusive spaces for learning, socialising, and recreation.

There are many benefits to choosing timber playground equipment, including:

Aesthetics – Timber blends naturally into rural and landscaped settings, offering a more sympathetic, organic look compared to brightly coloured metal equipment.

User-friendly – Timber remains comfortable to touch, staying warmer in winter and avoiding the excessive heat associated with metal in summer.

Sustainable – Our timber is sourced from FSC-approved UK suppliers, ensuring it is grown, harvested, and processed ethically and sustainably.

Low maintenance – Timber structures require minimal upkeep and do not need re-application of protective coatings to prevent corrosion.

Durability – We offer a 20-year guarantee against rot and infestation, thanks to pressure-treated timber using a chrome- and arsenic-free preservative, delivering excellent long-term performance and lifecycle value.

Yes we do. Our Play For All inclusive range has been developed in collaboration with a leading SEN school to ensure play is accessible for children of all abilities.

The range includes nine innovative play towers, five sensory-focused pieces, and 35 additional components, all designed to support inclusive play experiences. Each element is created to encourage curiosity, build confidence, and develop key physical, social, and sensory skills, helping every child to engage and enjoy play in their own way.